Everything you wanted to ask before you order.

For wall murals, enter your exact wall dimensions (width and height) on the product page. For traditional wallpaper rolls, select the height you need and order enough rolls to cover your wall width.

Measure width corner‑to‑corner and height floor‑to‑ceiling. Check multiple spots for uneven walls, use the largest measurement, and add 1–2 inches for trimming.

All our wallpapers come in 20‑inch (50 cm) wide panels designed for butt‑joint installation — edges meet without overlap.

The minimum order size is 1 square meter (about 10.76 sq ft). There is no maximum.

Yes — sample swatches are available for every design, so you can check colour, texture and feel in your own room.

Screen colours vary, so slight variation is normal. Order a swatch first to verify the colour in your actual lighting before placing a full order.

Standard wallpaper and wall mural orders are usually produced within 2–4 business days. Orders requiring artwork review, customization or proof approval are usually prepared within 3–5 business days after final approval.

After dispatch, delivery typically takes 1–3 business days within the United States and 3–7 business days internationally. Typical total time is 3–7 business days in the United States and 5–11 business days internationally. These are estimates and carrier or customs delays may occur.

Yes — we ship worldwide. Customs duties and taxes (where applicable) are the recipient's responsibility.

Yes. We offer free worldwide shipping on all orders, with no minimum purchase required.

Once your order ships you'll receive an email with a tracking number, the carrier and a link to track the package.

Your wallpaper is rolled (never folded) and shipped in a sturdy protective tube, with numbered panels and installation instructions inside.

Standard, non-personalized wallpaper may be returned within 14 days of delivery when it is unopened, unused, uncut and in its original packaging. Custom-sized wall murals, personalized work, samples and items explicitly marked Final Sale cannot be returned for a change of mind. A promotional code alone does not make an otherwise eligible product final sale.

Contact us within 7 days at support@muralls.com with your order number and clear photos. For a verified damaged, defective or incorrect order, we'll arrange an appropriate reprint, replacement or refund and cover required return shipping where applicable.

If we made the mistake we'll send a replacement free of charge — just reach out and we'll sort it.

Get in touch and we'll talk through options. We'll do what we can to help you get the right size with minimal extra cost.

Email support@muralls.com as soon as possible. An order can be cancelled or changed only before production begins; custom orders cannot be cancelled once an approved proof enters production.

Five: Peel & Stick, PVC‑Free Non‑Woven, Textured, Textured Peel & Stick and hospitality-grade Textile Wallpaper.

Peel & Stick for renters and easy installs; PVC‑Free for versatile long-term homes and offices; Textured for tactile statement walls; Textured Peel & Stick for a removable canvas texture; and Textile Wallpaper for hotels and high-traffic premium interiors.

Yes — all our wallpapers are printed with GREENGUARD Gold certified inks, the most rigorous standard for low chemical emissions.

UV‑cured inks (instant cure, scratch‑resistant) or water‑based latex inks (low VOC, odourless) — both GREENGUARD Gold certified.

No. Our inks are UV‑resistant and fade‑proof under normal indoor conditions.

Our materials are water and moisture resistant for normal indoor use, but they are not designed for direct contact with running water. Ask us which option best suits bathrooms, kitchens or hospitality projects.

No — our wallpapers are designed for DIY installation. A helper makes large walls easier, but a pro isn't required.

Best on smooth painted walls, primed drywall and smooth plaster. Avoid heavily textured walls, unprimed drywall and walls with peeling paint.

No — we don't recommend it. Adhesion is poor and you risk bubbling and lifting at the seams.

Panels meet edge‑to‑edge with no overlap (butt‑joint). Each panel is numbered for alignment.

Peel & Stick and Textured Peel & Stick can be repositioned during installation. Pasted materials can be adjusted while the adhesive is still wet.

Yes — all our wallpapers are designed to come off cleanly without damaging the wall.

Basic kit: measuring tape, level, smoothing tool, utility knife, clean cloth. Paste materials also need wallpaper paste, a tray and a roller.

Yes — we offer custom design services. Get in touch with the brief and we'll go from there.

Yes — you can upload your own image as long as you hold the rights to print it.

Often, yes. Colour shifts, scale adjustments and element repositioning are usually possible — message us with what you have in mind.

Wipe gently with a damp cloth. Avoid harsh chemicals and abrasive materials. For stubborn marks, a tiny amount of mild soap is fine.

Yes — scratch‑resistant surface, fade‑proof inks, water and moisture resistant.

Yes, with the right material and wall preparation. Contact us for a recommendation for bathrooms, kitchens or demanding commercial spaces.

With proper installation and care, our wallpapers are designed to last many years — typically 10+.

It's our programme for interior designers, architects, contractors, retailers and other design professionals — wholesale pricing and dedicated support.

No minimum. Trade members receive their discount on every order.

Discount tiers vary with monthly order volume. The more you order, the better the pricing.

Submit the application on the Trade Program page. Most applications are reviewed within 1–2 business days.