Everything you wanted to ask before you order.

For wall murals, enter your exact wall dimensions (width and height) on the product page. For traditional wallpaper rolls, select the height you need and order enough rolls to cover your wall width.

Measure width corner‑to‑corner and height floor‑to‑ceiling. Check multiple spots for uneven walls, use the largest measurement, and add 1–2 inches for trimming.

All our wallpapers come in 20‑inch (50 cm) wide panels designed for butt‑joint installation — edges meet without overlap.

The minimum order size is 1 square meter (about 10.76 sq ft). There is no maximum.

Yes — sample swatches are available for every design, so you can check colour, texture and feel in your own room.

Screen colours vary, so slight variation is normal. Order a swatch first to verify the colour in your actual lighting before placing a full order.

Production typically takes 1–3 business days after the order is placed.

Delivery typically takes 3–7 business days depending on your location. Total time from order to delivery is usually 4–10 business days.

Yes — we ship worldwide. Customs duties and taxes (where applicable) are the recipient's responsibility.

Yes. We offer free worldwide shipping on all orders, with no minimum purchase required.

Once your order ships you'll receive an email with a tracking number, the carrier and a link to track the package.

Your wallpaper is rolled (never folded) and shipped in a sturdy protective tube, with numbered panels and installation instructions inside.

Because each piece is made to order, we can't accept returns for change of mind, incorrect measurements, or screen‑based colour expectations. We do stand behind every order if there's an issue with the print itself.

We'll replace it at no cost to you. Contact us within 7 days at support@muralls.com with photos of the damage.

If we made the mistake we'll send a replacement free of charge — just reach out and we'll sort it.

Get in touch and we'll talk through options. We'll do what we can to help you get the right size with minimal extra cost.

Orders can be cancelled within a few hours of placement, before production begins. Email support@muralls.com as soon as possible.

Three: Peel & Stick (self‑adhesive, repositionable), PVC‑Free (non‑woven fleece, paste‑the‑wall) and Textured (premium paper, paste‑the‑paper).

Peel & Stick for renters and easy installs; PVC‑Free for eco‑first, long‑term homes and offices; Textured for hospitality, retail and statement walls.

Yes — all our wallpapers are printed with GREENGUARD Gold certified inks, the most rigorous standard for low chemical emissions.

UV‑cured inks (instant cure, scratch‑resistant) or water‑based latex inks (low VOC, odourless) — both GREENGUARD Gold certified.

No. Our inks are UV‑resistant and fade‑proof under normal indoor conditions.

All three materials are water and moisture resistant, suitable for bathrooms, kitchens and humid areas. Avoid direct contact with running water.

No — our wallpapers are designed for DIY installation. A helper makes large walls easier, but a pro isn't required.

Best on smooth painted walls, primed drywall and smooth plaster. Avoid heavily textured walls, unprimed drywall and walls with peeling paint.

No — we don't recommend it. Adhesion is poor and you risk bubbling and lifting at the seams.

Panels meet edge‑to‑edge with no overlap (butt‑joint). Each panel is numbered for alignment.

Yes — all three materials are repositionable while you're installing.

Yes — all our wallpapers are designed to come off cleanly without damaging the wall.

Basic kit: measuring tape, level, smoothing tool, utility knife, clean cloth. Paste materials also need wallpaper paste, a tray and a roller.

Yes — we offer custom design services. Get in touch with the brief and we'll go from there.

Yes — you can upload your own image as long as you hold the rights to print it.

Often, yes. Colour shifts, scale adjustments and element repositioning are usually possible — message us with what you have in mind.

Wipe gently with a damp cloth. Avoid harsh chemicals and abrasive materials. For stubborn marks, a tiny amount of mild soap is fine.

Yes — scratch‑resistant surface, fade‑proof inks, water and moisture resistant.

Yes — all three materials handle humid environments like bathrooms and kitchens.

With proper installation and care, our wallpapers are designed to last many years — typically 10+.

It's our programme for interior designers, architects, contractors, retailers and other design professionals — wholesale pricing and dedicated support.

No minimum. Trade members receive their discount on every order.

Discount tiers vary with monthly order volume. The more you order, the better the pricing.

Submit the application on the Trade Program page. Most applications are reviewed within 1–2 business days.