Privacy policy

Muralls.com — Effective date: August 8, 2026

Muralls.com ("Muralls", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and purchase our products (wallpaper, wall murals, and wall art).

1. Information We Collect

1.1 Information you provide

  • Order & account data: name, email, phone, billing/shipping address.
  • Payment details: handled securely by payment processors; we do not store full card numbers.
  • Customer support: messages, files, and preferences you share with us.

1.2 Information collected automatically

  • IP address, device/browser type, pages viewed, approximate location, referral source.
  • Cookies, pixels, and similar technologies.

1.3 Information from third parties

  • Carriers and logistics partners.
  • Payment/anti-fraud providers.
  • Advertising and analytics partners.

2. How We Use Information

  • Process, fulfill, and deliver orders.
  • Provide customer service and order updates.
  • Improve website functionality and performance.
  • Personalize content and measure marketing effectiveness.
  • Prevent fraud and comply with legal obligations.
  • Marketing: You may receive email updates; you can unsubscribe anytime.

3. Sharing & Disclosures

We do not sell or rent personal information. We share data only with:

  • Service providers: Shopify, payment gateways, shipping carriers, analytics and advertising partners.
  • Business transfers: mergers, acquisitions, or asset sales.
  • Legal requirements: when required to comply with law.
Our store is hosted on Shopify. You can read how Shopify handles data in Shopify's privacy policy.

4. Cookies & Tracking

We use cookies, pixels, and similar technologies for functionality, analytics, and advertising.

  • Essential: checkout, security, cart.
  • Analytics: site usage and performance.
  • Advertising: personalization and ad measurement.

5. Data Retention

We retain data only as long as necessary for operational and legal purposes.

6. Security

We use reasonable safeguards. No system is 100% secure.

7. Your Rights (GDPR/CCPA)

  • Access, correct, or delete your data.
  • Restrict or object to processing.
  • Data portability.
  • Opt out of marketing communications.
  • California: opt out of data "sale/sharing".

Contact: support@muralls.com

8. International Transfers

We may process data in other countries using appropriate safeguards.

9. Children's Privacy

We do not knowingly collect data from children under 13.

10. Pinterest API Integration

Muralls uses the Pinterest API solely to manage its own Pinterest Business account, advertising activities, Pins, and product catalog.

After authorization by the Muralls account owner, the integration may access Muralls' campaigns, ad groups, ads, advertising analytics, Pins, boards, and catalog data. Campaign analytics may be retained for internal performance reporting. Other Pinterest data is accessed when needed and is not permanently stored beyond what is necessary to complete an explicitly approved action.

Every action that creates, updates, pauses, or publishes a campaign, ad, Pin, or catalog item requires explicit approval from an authorized Muralls user. The integration does not perform autonomous publishing or advertising actions.

Pinterest data is not sold, used for off-Pinterest targeting, or combined with third-party account information for profiling. API credentials and OAuth tokens are stored securely, and access is limited to authorized Muralls personnel.

Pinterest access can be revoked through the connected Pinterest account. To request deletion of stored Pinterest campaign analytics or related authorization data, contact support@muralls.com.

11. Changes to This Policy

Updates will be posted on this page.

12. Contact

Company: Muralls
Address: 105 US Highway 46, Store C West, Fairfield, NJ, United States
Phone: +1 (323) 985-4053
Email: support@muralls.com

Products covered: wallpaper, wall murals, wall art sold on Muralls.com.