Shipping Policy

Last updated: August 24, 2026

Muralls ships wallpaper, wall murals, samples, and wall art within the United States and internationally. The time needed to produce an order is separate from carrier transit time.

1. Shipping Coverage and Carriers

We ship worldwide using UPS, FedEx, USPS, or another suitable tracked carrier depending on the destination and package.

2. Shipping Costs

Free standard shipping is offered on all orders unless a different service or charge is shown at checkout.

3. Production and Processing Times

• Standard wallpaper and wall mural orders are usually produced and prepared for shipment within 2–4 business days.
• Orders requiring artwork review, customization, or proof approval are usually prepared within 3–5 business days after final approval.
• Large, complex, or bulk orders may require additional production time. We will contact you if a material delay is expected.

Business days do not include weekends or public holidays.

4. Estimated Transit Times

• United States: typically 1–3 business days after dispatch.
• International: typically 3–7 business days after dispatch.

Typical total time from order to delivery is approximately 3–7 business days within the United States and 5–11 business days internationally. These are estimates, not guarantees. Carrier, weather, high-volume periods, customs, remote destinations, and other circumstances outside our control may cause delays.

5. Tracking

When your order ships, we will email a tracking number to the address used at checkout. Tracking may take up to 24–48 hours to show the first carrier scan.

6. International Duties and Taxes

International customers are responsible for any customs duties, import taxes, brokerage fees, or other destination-country charges unless checkout expressly states otherwise. Customs processing may extend delivery time.

7. Delivery Address and Carrier Issues

Please verify the delivery address before submitting your order and contact us immediately if a correction is needed. Once an order has shipped, address changes may not be possible. Delivery to a P.O. Box depends on carrier availability.

If tracking shows an unusual delay, loss, or delivery problem, contact the carrier and email support@muralls.com so we can assist. If a shipment arrives damaged, keep the packaging and follow the damaged-order process in our Refund & Returns Policy.

8. Contact Us

Email: support@muralls.com
Website: muralls.com
Address: Studio 105 US Highway 46, Store C West, Fairfield, New Jersey 07004, USA